Research Abilities

• Desire to learn and understand audience behaviors, motivations, pain points, and delighters.
• Ability to derive insights and convey implications to audiences.
• Strong understanding of where, when, and how to use particular research methods.
• Excellent interpersonal and collaborative abilities.
• Adept at navigating ambiguity and shifting priorities.

Technical Skills

• Usability Testing
• In Depth Interviews
• Survey Conducting
• Stakeholder Interviews
• Distilling Complexities
• Public Speaking

My approach to research can be broken down into 4 distinct phases:

Planning Phase

<aside> 📖 Conduct secondary research to gain a general understanding of the problem

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<aside> 👥 Empathize with key stakeholders with precision question framing

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<aside> ⌨️ Create communication channels between all stakeholders to increase engagement and research buy in

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<aside> 📊 Outline test plan that includes the problem space, general research questions, research goals, and proposed timeline

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<aside> 🧐 Determine the most effective research methodology by balancing the research goals against timelines, and the current product development stage

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<aside> ✅ Design a screener targeting required demographics and desired behaviors

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Testing Phase

<aside> ✈️ Pilot test with a colleague who is unfamiliar with the research objectives and test plan

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<aside> 🌐 Run the test and invite key stakeholders to observe test sessions when applicable

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<aside> 💡 Share high level insights upon the conclusion of testing

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Analysis Phase

<aside> 🧠 Synthesize findings

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<aside> 📝 Create research artifact

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<aside> 🗓️ Schedule read out with key stakeholders

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Report Phase

<aside> 🗣 Share research findings and recommendations

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